Security & Encryption
Security & Encryption
Last Updated: May 16, 2026
At Novemtron Auto, we take reasonable measures to help protect your personal information, order information, and website interactions.
This page explains general information about website security, encrypted communication, payment handling, and customer security practices.
Secure Website Connection
Our website uses secure HTTPS connections to help protect information transmitted between your browser and our website.
Encrypted website communication helps reduce the risk of unauthorized interception of transmitted information.
Payment Security
Payments placed through our website are processed through third-party payment providers such as:
- PayPal
- Stripe
- Shop Pay
- Other available payment providers shown at checkout
Payment information is handled through the applicable payment provider’s secure systems.
We do not directly store full credit card information on our own systems.
Data Protection Practices
We use reasonable operational and technical measures to help protect customer information, including information used for:
- Order processing
- Shipping coordination
- Customer support
- Compatibility assistance
- Website account access where applicable
Access to customer information is limited to situations reasonably necessary for business operations and customer support.
Account Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
We recommend:
- Using a strong and unique password
- Not sharing your login credentials
- Logging out when using shared devices
- Keeping your contact information updated
- Reporting suspicious account activity if noticed
Customer Security Recommendations
To help protect your personal information when shopping online, we recommend:
- Using updated browsers and devices
- Avoiding transactions on unsecured public networks where possible
- Verifying website addresses before entering information
- Protecting your device with reasonable security measures
Third-Party Services
Our website may rely on third-party services for payment processing, shipping coordination, analytics, communication, or website functionality.
Those service providers may maintain their own security controls and privacy practices.
Please review their applicable policies where relevant.
Security Limitations
While we take reasonable measures to help protect information, no internet transmission, online platform, or electronic storage system can be guaranteed to be completely secure.
Reporting Security Concerns
If you believe there is a security-related concern involving our website or your account, please contact us:
Email: service@novemtronauto.com
Phone / WhatsApp / WeChat: +86 13641404648
Privacy Information
For information about how we collect, use, and process personal information, please review our Privacy Policy and Your Privacy Choices pages.
Company Information
Shenzhen Southern Intelligent Technology Co., Ltd.
Room 303, Building A2, Fuying Second Industrial Zone
No.36 Jianan Road, Zhancheng Community
Fuhai Street, Bao'an District
Shenzhen, Guangdong Province, China
Postal Code: 518103
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (China Time)