Terms of service

Terms of Service

Last Updated: May 16, 2026

This website is operated by Shenzhen Southern Intelligent Technology Co., Ltd. Throughout the site, the terms "we", "us", and "our" refer to Novemtron Auto and Shenzhen Southern Intelligent Technology Co., Ltd.

By accessing our website, using our services, or purchasing products from our website, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use this website.

Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You must not:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to website systems
  • Upload malicious code or harmful content
  • Interfere with website functionality or security
  • Use the website in a way that violates intellectual property rights
  • Submit false or misleading information

Products and Services

Our website offers automotive electronics and automotive-related products, including vehicle-specific dash cams, xenon ballasts, LED modules, dust caps, and related products.

Product availability, specifications, pricing, compatibility information, and product descriptions may change without notice.

We aim to present product information accurately, but compatibility, installation outcomes, and product suitability may vary depending on vehicle configuration, installation conditions, product usage, and related factors.

Compatibility Responsibility

For vehicle-specific or part-specific products, customers are responsible for providing accurate vehicle or compatibility information where requested.

Compatibility assistance may be provided where applicable, but customers should review product details carefully before purchase.

Orders

We reserve the right to accept, reject, limit, or cancel orders at our discretion, including situations involving:

  • Product availability limitations
  • Pricing errors
  • Suspected fraud or abuse
  • Payment verification issues
  • Compatibility concerns requiring clarification

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

Pricing and Payment

Product prices are subject to change without notice.

Payment must be completed through supported payment methods available at checkout.

Tax handling, where applicable, is described separately in our Tax Policy.

Shipping, Returns, and Refunds

Shipping estimates, delivery handling, returns, and refunds are governed by the applicable policy pages published on our website.

Please review:

  • Shipping Policy
  • Return & Refund Policy
  • Tax Policy

Intellectual Property

Website content, product descriptions, images, branding, logos, graphics, and related materials are owned by us or used with permission where applicable.

You may not reproduce, copy, distribute, or commercially use website content without authorization.

Third-Party Services

Our website may use or link to third-party services, payment providers, logistics providers, tools, or external websites.

We are not responsible for the policies, performance, or practices of third-party services.

Disclaimer

Website content, product information, and services are provided on an "as available" basis to the extent permitted by applicable law.

We do not guarantee uninterrupted website availability, error-free operation, or that all information will always remain current.

Automotive product performance, compatibility, installation outcomes, and feature availability may vary depending on real-world conditions.

Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for indirect, incidental, consequential, or special damages arising from website use, product use, order issues, or service interruptions.

Nothing in these terms limits rights that cannot be excluded under applicable law.

Termination

We may suspend or terminate website access or service availability where these Terms of Service are violated.

Policy Updates

We may update these Terms of Service from time to time.

Changes become effective when published on this page with an updated revision date.

Contact Us

If you have questions regarding these Terms of Service, please contact us:

Email: service@novemtronauto.com

Phone / WhatsApp / WeChat: +86 13641404648

Shenzhen Southern Intelligent Technology Co., Ltd.
Room 303, Building A2, Fuying Second Industrial Zone
No.36 Jianan Road, Zhancheng Community
Fuhai Street, Bao'an District
Shenzhen, Guangdong Province, China
Postal Code: 518103